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I've had some time to reflect on my overall experience in purchasing our first home with Guidance Residential. Our Account Executive, Abdisa Tufa, went above and beyond our expectations. His dedication and flexibility to accommodate our needs was greatly appreciated and he always answered our calls. I know for all our future needs, I will be looking for Abdisa.
I would like to thank my Account Executive Abdisa Tufa for all his help and support in our recent Islamic Home Financing transaction with Guidance Residential. He was the most responsive and helpful person I worked with and responded to me very promptly. Abdisa is a great example of customer service and an asset to Guidance Residential.
Congratulations brother Abdisa Tufa, I am so proud of you and your professionalism and dedication to your job is amazing. Alhamdulilah, I first met you January 1st, you got me qualified and within a month or so, my family and I became first time home owners. I wish you all the best and more success on your upcoming year!
Working with Abdisa and Guidance was a very smooth and painless experience. He answered all of my questions, recommended me a great agent to work with, and was communicative throughout the entire process.
Dear Abdisa and Ali, I'd like to thank you for helping me secure my dream house with Guidance Residential! Without Abdisa's help and expertise, this deal wouldn't have closed. I'd love to express my gratitude and share the areas where Abdisa exceeded my expectations, including how responsive and committed he was, how he helped me lock a good rate, and he executed my closing very efficiently and swiftly. As a first time buyer, Abdisa provided all the help and support possible to guide me through the process and help me make informative decisions. I'd definitely seek Abdisa's help again and look forward to any future investments with Guidance Residential!
Assalaam Alaikum, It was an absolute pleasure to work with Abdisa. We expected a lot of stress but he made my first home buying experience better than I could've imagined. Abdisa walked me through each step and helped me understand the process. His patience and prompt responses to emails and calls provided assurances when we were very anxious. Abdisa also communicated with all parties and provided updates frequently to ensure everything was moving smoothly, all the way to closing! I am fully satisfied with the service I received and will recommend him to everyone. Thank you a million times over for making my home buying journey so memorable.
Assalamalaikum Br. Ali, We closed on our first home last weekend. I just wanted to pass on a note telling you how awesome your team is and how thankful me and my wife are for all the help and support from your team all through our home buying process. We had first made contact with you in 2014, Guidance was still growing; its delightful, masha-allah, to see how mature Guidance has become. Your processes and tools beyond doubt have become world class, however, the thing that truly set my experience apart was the people I worked with. Br. Abdihakim all through our home search process, providing me relentlessly with pre-approval letters and updated cost estimates followed by Br. Abdisa who was phenomenal in ensuring we had a very timely (ahead of schedule, actually :-) ) and smooth closing process and kept me updated at every step. It was an absolute pleasure to work with your team. I will for sure pass on these names, insha-allah, to anyone I come across who is looking for islamic home financing. Thanks again for all your assistance, awesome team!
Hi Abdisa, I just want to take this chance to thank you for all the help thought my journey of home purchase, from planning to buy a house to closing on a perfect home. All your advices, help and professionalism was priceless. Many times you have stretched yourself beyond my expectations. I also want to thank you for your serenity on my continuous nagging. I look forward to working with you again on future investments!!!
Acquiring house is a big decision in any one's life. I was thinking about it for years and my plan was to have it halal way. My discussion with my pious friend about Islamic finance was interesting, we believe they are good but still we don't feel 100% comfortable. However last year, after reading Amja fatwa, I began thinking about it but didn't take any action. Once I called Abdisa Tufa for something else and he explained it well and started right away. He asks and responds on time, and facilitated things well. His fast response and personal skill, helped me all the way from pre-approval, financing and closing. Abdisa is proactive, responsive, available and easy to work Account Executive.
Assalaamualaikum warahmatullahi wabarakatuh, Br. Abdisa: Just wanted to share my refinance experience with you. I contacted Guidance after I got small flyer about "Islamic Mortgage" from Jummah prayer. I immediately searched on Google and Guidance was the first line of the search. After seeing the video about the product, I filled out the form and was contacted by Abdisa. My impression about Abdisa is: you're very polite, informative, and fast. You followed up my inquiry from the website and explained the product very clearly. Specifically for myself (a person who was doing Refinancing for the 1st time), you were willing to answers my questions in a clear way. Even right now, I still don't believe that we have done the Refinancing (with your help and guidance). The process was so seamless, hassle free where the profit margin was very competitive with the other financial institutions. All-in-all, I'm very satisfied with Abdisa's service, and certainly would recommend you to other folks who want to get rid of the RIBA.
Assalamualaikum Abdisa. It is nice to know you. You are a very helpful Person, you have been very responsive and knowledgeable. You really helped me a lot during this very long home financing process and I appreciate your kindness and best service you provided me. Thank you and all Guidance Residential team for helping me buy my first ever home in a halal way
Brother Abdisa, I want you to know how much I appreciate the excellent service you provided to me and my wife throughout the entire home buying process. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making money. You were very prompt when it comes to responding to my calls, emails, and messages and you were truly available at all times for us regardless of the method of communication we used. I decided to go with the Guidance Residential after doing lots of research and you proved to me it was the right decision. I would love to recommend you and your company to anyone who needs to buy a house in future.
Abdisa Tufa, I am super happy to let you know that I started moving to my new house. I would like to say few words about how grateful and satisfied I am with your excellent service. Guidance Residential helped me to attain my American dream of owning a home without any hassle. Above all, with abiding Islamic Shariah rule which strictly forbids interest in possession of a house. Abdisa, had it not been for your experience, day to day follow up and doing a lot of paperwork, I wouldn't have owned the house right now. I am very confident that you will contribute a lot more to our Muslim community who are desperate to own houses in line with Shariah rule.
I recently bought my first home and worked with Abdisa Tufa of Guidance to get financing. When I started my application, I didn't know much about the home finance process, but I got a call from Mr. Tufa soon after I completed my application. On that call and many calls after that, Mr. Tufa helped me understand different steps and terms involved in the home finance process. He worked hard to get me the best rate available and was always available to talk to and guide me during my home finance application process.
I worked with Abdisa Tufa to purchase our first home and really can't say enough good things about him. He's very knowledgeable, approachable, personable, very patient and incredibly generous with his time (including morning, evenings and weekends over the course of several months). He answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home at the moment is very challenging, but working with Abdisa made it easy for us. I highly recommend Abdisa and Guidance Residential to anyone in need of home finance.
السّلام عليكم ورحمة الله وبركاته Brother Abdisa Tufa, Thank you so much for helping me out with the process of refinancing. You helped me out from beginning to the closing. I felt very comfortable with the whole process and I was utmost satisfied with the exceptional service. I give 5 stars to you and Guidance Residential.