Read Guidance Residential Customer Testimonials

"Assalamu alaikum brother Hamza, We wanted to drop you a note in order to express our thanks for helping us secure a mortgage. We literally wouldn't have been able to do all of this without the hard work you did for us to ensure we could finally celebrate our first home. Thank you so much brother. You were so great to deal with and got us an amazing rate. We really appreciated your efforts through the whole process. And particularly appreciated you keeping us in the loop throughout. We've just finished moving everything in now. And alhamduliallah, we are very happy with the outcome. We both look forward to keeping you up to date with the progress as we build, as well as working with you again on our future purchases inshallah. Thank you so much for all that you do! I'll sure try to recommend my friends and relatives who are shopping for homes to you. Again, thanks for your help."

Shahida & Abu

Buyer, Served By

Hamza Ali

"Good Morning Team, We are able to close our transaction with the help of everyone. :D I would like to take this moment to thank you all for you support, cooperation, guidance, professionalism and responsiveness during this process. You are such a great team to work with. Really appreciate your work. Once again thank you all."

Kashif

Buyer, Served By

Mourad Barakat

"Ahsen Malik was outstanding! He demonstrated lots of patience in answering all my questions and addressing the fears. He responds very quickly to emails and questions."

Obaid S.

Buyer, Served By

Ahsen Malik

"It's been a couple of weeks since we moved into the new home. It is great alhamdolilah and everyday as I remember Allah blessings, the thought to thank Allah for the blessing of a easy mortgage process comes to mind and I especially feel thankful for having worked with you. Brother Nabil, you made the process very easy for us especially when this was our first home purchase. We panicked a few times, but you remained patient and explained what was going on. Every time there were minor bumps, we got worried but you always just took care of them. Everyone always told us how hard the mortgage process is but we did not experience any such thing. This is a testament to Guidance but more so I attribute it to you, your personality, positive and very professional attitude and sincere desire to help us get our first home in the US. May Allah reward you for your efforts and give barakat to you."

Yasir R.

Buyer, Served By

Nabil Maataoui

"Working with Sami Kabir for last 6 years and have successfully completed multiple transactions with him. Transactions included both refinance and purchase of new homes. He has worked with me to lay out all the best options available that suit my needs and financial goals. I was guided through the entire process from initiating an application to close. He is very professional and efficient. You cannot go wrong with Sami Kabir and I would not want to work with anyone else."

Faheem Y.

Buyer, Served By

Sami Kabir

"We would like to express our sincere appreciation and thanks to Guidance Residential for our recent Shariyah compliant refinancing of our home. We would also like to acknowledge Guidance Residential Account Representative Aasim Ikramullah who displayed exceptional customer service and professionalism, throughout the entire refinancing process. He is knowledgeable, through and a pleasure to work with. Respectfully with peace"

Muhammad A. & Nadira I. Najieb

Buyer, Served By

Aasim Ikramullah

"Saad Alameddin at Guidance Residential, LLC. was an absolute pleasure to work with. He was very responsive, an excellent communicator, very organized and treated us with honesty and integrity. Anyone who says buying their first home is stressful or overwhelming didn't work with Saad. He was always available and explained everything in the easiest possible way to understand. He was proactive in arming us with answers to any questions we had, often before we had to ask. His explanations gave us a bigger picture and gave us confidence to learn along the way. We felt assured we were in good hands every step of the process. When we learn of anyone we know buying a home, we will make sure they go to Saad. He is indeed a very genuine and extremely helpful person. He was always available to answer all questions immediately; even after normal working hours. When there was some hiccups at the end, he went above and beyond to get us to closing. We highly recommend and will be keeping his name in our mind for any further needs. This was the best customer service myself and my husband had ever experienced with any company!"

Aamir & Nausheen

Buyer, Served By

Saad Alameddin

"The experience was great. My representative was extremely helpful. I love the service and I would recommend you to everyone I know in a heartbeat. In fact I already have asked a friend to try to refinance their house using Guidance Residential as I absolutely loved the overall experience."

Mohammed S.

Buyer, Served By

Bassem Abdalla

"I had financed my first house through Guidance about 16 years ago, and my experience was not that great. When I refinanced my current house, I happened to meet Nejat Abdurahman who is highly professional that easily guided me through the process. She made the process very seamless and enjoyable. I am truly satisfied with her service and the care provided. I highly appreciate Nejat for her knowledge, expertise and will not hesitate to recommend her."

Nuru Y. (Annandale, VA)

Buyer, Served By

Nejat Abdurahman

"I feel myself fortunate that I got in touch with Sister Nejat Abdurahman at Guidance. My experience with Guidance and especially with Sister Nejat was a memorable one. She was very professional, highly customer service oriented, quick responder and expert in her field. Her work ethics were very impressive. As a customer of mortgage financing, we always have a lot of questions with our rep, Sister Nejat was very responsive and always extremely respectful, polite and courteous. Amazingly she gave us her cell number also and we have access to her 24x7, which is very rare in this business. During entire process she was very prompt in keeping us updated on the status of process, which was a great help and gave us peace of mind. Guidance Residential is blessed to have an individual like Sister Nejat Abdurahman on their staff. She is a major asset to Guidance Residential and I think the company can use her to train other staff members for transferring her high level of skills. I would like to recommend every Muslim Brothers and Sisters to Sister Nejat Abdurahman."

A. Khan. (Cypress, TX)

Buyer, Served By

Nejat Abdurahman

"The process is simple and smooth. Staff are cooperative and efficient and they met the target timeline well and explained everything and every step throughout the entire process."

Zaman S.

Buyer, Served By

Hassan Khokhar

"I had a wonderful experience with Guidance Residential to refinance my home at a lower rate. I also used Guidance Residential with my original mortgage and I'm satisfied with them."

Scott W.

Buyer, Served By

Tahir Nisar

"Salaam and Good Morning, About two weeks have passed since successfully closing on the Legacy Lane house (all praises to God) and we did not want the window of opportunity to escape us without properly extending our gratitude for your hard work in the pursuit of acquiring our home. On behalf of Wardah and myself (and pending Baby Gaffoor), please accept our sincerest thanks for your patience, diligence, and persistence through this process. We genuinely appreciate each of your contributions towards making the acquisition of our home a reality. May God brighten your lives with His generous favors and endow you with His choicest of blessings."

A. Gaffoor

Buyer, Served By

Shabeer Shekha

"Salam Br Ahmed, Thank you so much. You are a great help in this process. It could not have been possible without you. I cannot express in words the help I get from you. I will contact you for the next property in a couple of months In Shall Allah."

Nasim

Buyer, Served By

Ahmed Ahmed

"Salam Brother Atabek, I wanted to say thanks again for all the help with converting my conventional mortgage, it is a big relief for me. May Allah reward you and your family. Lets stay in touch Inshaa Allah. Have a blessed rest of the weekend."

Mohamed D.

Buyer, Served By

Atabek Djumagulov

"Dear Rana, Thank you very much for helping us with the purchase of our new home. House closing yesterday went very smooth. Thanks for explaining all steps and terms in details. I could not have asked for a better person to handle my case! You were always available regardless of what time of the day I contact you. You were always caring and on top of things. I profusely appreciate that and will be glad to refer my friends to work with you and Guidance Residential."

Hazem H.

Buyer, Served By

Rana Asif

"Great customer service, Salah El-Ghazzali. You really made me feel and know that you cared about my concerns and wanted the best for me."

Arman M.

Buyer, Served By

Salah Elghazzali

"Salah always does a great job from start to finish, he's definitely the most helpful person I have ever worked with, definitely recommend, thank you Salah!"

Zine S.

Buyer, Served By

Salah Elghazzali

"Recently Amer Gohar assisted me in obtaining a home loan from Guidance Residential. I consider myself a very demanding customer and also being a professional in customer service industry my expectations are very high. I must say, Amer knows the art of providing excellent customer service and representing his company very well. Service like this is the very reason for me to continue sending my friends to Guidance Residential. Amer truly go above and beyond his duties. This is true for all of his interactions with him and with the closing company and builder. Particularly, the closing company had lots of good things to say about him and Guidance Residential. According to them "Amer has got PASSION towards his work". Please pass along my appreciation to Amer Gohar - He is definitely a credit to your organization."

Akhter S.

Buyer, Served By

Amer Gohar

"Brother Mohammad Rahaman is the best. I was a first time home buyer but he was with me every step of the process. He was always there to clear my concerns and always helped me more than expected. I cannot thank him enough, I pray to Allah SWT to grant him the best rewards."

Jawad M.

Buyer, Served By

Mohammad Rahaman

"Thank you Zeeshan for helping me through the process. Buying a house isn't easy, much less my first home. You were very helpful answering all my questions, guiding me, and finding solutions. You demonstrated true concern and wanting what was best for me. I didn't feel pressured or sold into anything. I could tell you worked hard and kept it professional through out the process. I really appreciate your business, I'm glad you were my lender agent, great job! Thank you!"

Fausto C.

Buyer, Served By

Zeeshan Mohammed

"Alhamdulillah, the closing of the house was done this previous day and everything went smooth and normal. I'm glad to have found a brother like you. Your help and assistance truly exceeded my expectations. I'm sure that the entire community will benefit from your services. I really appreciated the many times that your team went out of the way to fulfill customer needs and deliver. I would say that throughout the whole process, everything was very professional, all promises delivered and a friendly atmosphere. I will definitely refer Guidance Residential to everyone and especially to someone like you."

Tauqer S.

Buyer, Served By

Amer Gohar

"Earlier this year me and my wife decided that we wanted to purchase a house. After renting, I was hesitant to buy because I did not want to incorporate Interest in my life. I did some research and found out about Guidance Residential. I spoke to Mr Zeeshan on the phone for an hour where he explained to me how their home financing works. I got a quote, compared it to other conventional debt quotes and was very surprised that they were so competitive - I was not paying more for Islamic financing. After I found the house that I wanted we had an issue with the seller where she needed to finish the sale in a period requiring that everything should be completed quickly by the deadline. Mr Zeeshan was very prompt with asking for documents and making sure that everything got done in time. Since it was my first home purchase, I had to be walked through every step and educated but he made sure that everything was very clear and that I had full information. He was always available to answer questions and at closing, he was working extra hard communicating with all parties. I really appreciate the way he handled the sale process and I highly recommend him for anyone wishing to purchase a house."

Abdulaziz D.

Buyer, Served By

Zeeshan Mohammed

"I would like to express our deep gratitude for the service we received at Guidance Residential during home financing. Thank you Mahamud for your continued advising, guiding in the process. We appreciate your prompt responses to answer our questions including weekends and late after hours. Great to have a professional team like yours by our side during.Thank you again for your service."

Faisal

Buyer, Served By

Mahamud Gorod

"Salaam, I would like to sincerely thank you for your gift and your assistance in the process of purchasing my home. You were very helpful throughout the process, especially taking my calls and texts in the evenings. I am impressed with the professionalism of Guidance and will certainly recommend them to friends and colleagues."

Mohammed S.

Buyer, Served By

Hamid Khan

"I signed the closing documents of my townhouse last month without any problems. I was in touch with Nabil for my home financing and he gave me wonderful service. It was not only his service at Guidance Residential, but he also gave me good suggestions for inspectors, home insurance companies, and many other things. I really appreciate that and wanted to thank you for the services."

Faisal

Buyer, Served By

Nabil Eid

"We had a great experience with Guidance Residential. Mohammed Khalil our Account Executive guided us during this journey. Brother Khalil is knowledgeable about the product, always reachable, and very helpful. With his instant availability he was able to resolve our issue immediately and Al-Hamdolillah we closed earlier than we were required to. We felt very comfortable with the whole process. Thank you all Guidance team; Mohamed, Faye, Fredy, and Tarek."

Amer & Olla A.

Buyer, Served By

Mohammed Khalil

"I have closed on my house on August 25th and moved in on August 30th. The purpose of this letter is to give my personal thanks to you and the team that was working on my application. I would like to thank you all and appreciate all the effort that you have put through to get the process completed smoothly. The team has worked tirelessly to get me through the process. I can say that because I had emails coming in at 11:00 PM and the same person sending it again at 7:00AM. That means a lot. A lot of my friends had to appreciate the speed and the smoothness of my process. The team was not only working hard but was also very patient with me. I made numerous nervous enquiries via phone calls, text messages, emails. Every time I had the same pleasant response from Guidance team, which was not only accurate but was very prompt. Home buying is a very nervous experience but the team put me at ease and helped alleviate a lot of that feeling. I definitely consider myself lucky to have worked with this team. I once again would like to thank each one of you individually. You all are a great asset to the profession you are in and Guidance is lucky to have you all as part of their organization."

Mujeeb

Buyer, Served By

Nabil Eid

"Brother Abdisa, I want you to know how much I appreciate the excellent service you provided to me and my wife throughout the entire home buying process. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making money. You were very prompt when it comes to responding to my calls, emails, and messages and you were truly available at all times for us regardless of the method of communication we used. I decided to go with the Guidance Residential after doing lots of research and you proved to me it was the right decision. I would love to recommend you and your company to anyone who needs to buy a house in future."

Ahmed H.

Buyer, Served By

Abdisa Tufa

"Alhamdullilah, my experience with Guidance Residential has been amazing! I couldn't have asked for a more hardworking and sincere Account Executive. I contacted Aminah at 9:30 PM, seventeen days into escrow with another mortgage firm, dealing with interest and a thirty day escrow. She listened and heard all of my concerns. Immediately after, she assisted me with an online pre-qualification and continued our process until midnight. I felt like I was talking to a long lost friend instead of an Account Executive. Aminah continued to call me with updates and provided details about Guidance Residential's process. She was so helpful that I was able to close my escrow within the designated timeline. The escrow company, realtor, and everyone involved were so impressed with Aminah's efficiency and our process with Guidance. I am very happy and would recommend Guidance Residential and Aminah to everyone I know. Thank you so much."

Mehru Khan

Buyer, Served By

Aminah Uwais

"I wanted to share my home buying experience which Abdihakim Ali facilitated for me. I was referred to him by a family friend; he told me I was in good hands and I am glad I choose him as my account executive. Being a first time homebuyer, everything was new to me and overwhelming, but Abdihakim walked me through everything including the different options available . He was always there to answer questions in a timely fashion and I rest assured that I was being well taken care of. I would definitely recommend Abdihakim and this company to friends and family especially my Muslim friends who are hesitant to go through the regular home financing. Keep up the good work."

Oluwafunmilayo A.

Buyer, Served By

Abdihakim Ali

"Everything was smooth experience. On a personal level it is amazing to have a home and to allowing me finance the halal way is a dream come true. It wouldn't have been possible without the extra effort that some people did personally in Guidance Residential. May Allah accept our intentions and increase barakah in your company."

Mohammed A.

Buyer, Served By

Emran Hossain

"I just want to take time to thank you for amazing service from Guidance for my refinance. I had a really great experience working with you guys. I want to specially thank brother Atif Akbar, for his tireless, prompt, and diligent efforts to make this a smooth transaction. I really appreciate him for all his efforts and great customer service."

Saqib W.

Buyer, Served By

Atif Akbar

"I am so delighted that I went with Guidance Residential. I don't know why I ever thought it would be more difficult to qualify or the process would be problematic. Once I applied, I was immediately put in contact with Aasim Ikramullah. He was so kind. He called me right away and explained the entire process to me. Aasim made himself available whenever I had questions or needed information. He was prompt in returning my calls and keeping me updated as to the progress of my closing. I can't speak highly enough of Aasim and am very grateful that he was the one I was blessed to work with. It's very obvious that Guidance Residential is a professional company. My blood pressure has literally dropped in this month going through escrow to the point I am off blood pressure medication. I am happy to refer Guidance to anyone. What a great start!, Mash-Allah!"